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Churp Churp Community Announcement

   Category: Maintenance | No comments

Dear Churpers,

As many of you might have noticed, the Churp Churp website was inaccessible for most of today (27 September), and it was brought to our attention that this was due to an intrusion into the networks of our web hosting service Exabytes, where 50 servers, including ours, were deleted. As a result, there was an interruption of services on our part.

Despite the deletion of the servers, our Tech team has since restored our site from a remote backup, and Churp Churp is running as usual again. However, there are some data that might still be missing, and we need help from all of you to ensure that any hiccups are ironed out soon.

There are a few ways you can contact us if you are facing any issues with your Churp Churp account, which are as below:

Churp Churp helpdesk
Dedicated feedback form

If you are encountering any errors with your account settings, user details, earnings, missing accounts and etc., please do get in touch with us via any of the ways listed above before 27 October 2012. Do provide us with as much information as possible, and do allow us until 30 November to resolve all issues. Jaedee

While we are working hard to fix errors occurring at the moment, we also regret that we will temporarily be suspending cashout requests from all accounts until all matters have been resolved.

Thank you, Churpers, for all your patience and support through this time, and we apologise for any inconvenience caused.

Sincerely,
The Churp Churp Team